Think about the one person on your team you can't afford to lose. Now think about your week when they're out.
That's not a people problem, and more SOPs won't fix it. It's a single point of failure, and most businesses have more than one.
Hiring a duplicate is expensive, slow, and months away from being useful. Using AI for small tasks and prompts won't change your business either.
The answer is to build one. An AI employee that learns everything your best person knows, covers them when they're out, and gives them back hours every week.
